FAQ

Answering as many questions as possible!  If you still have questions, please email us at fourbearsstickerclub@gmail.com


How often will I get this box?

Four Bears Sticker Club packs go out once per month and ship between the 1st and the 4th.  

When do I need to order by? 

All orders placed by the end of the month will ship between the 1st and the 4th of the following month.  If you can't wait, check your welcome email for a chance to purchase a favourites pack that ships right away! 

What's included?

Amazing stickers of course!  

All packs include 8 sheets of specially selected stickers (or sticker flakes), a postcard and activity pages (Little Kids) or a paper clip (Big Kids)!

When will I get my package?

Orders ship on the 4th day of the month!

In Canada, you should receive it within 3-5 business days, in the US, you should receive it in 5-10 business days and internationally is 5-10 business days.

PLEASE NOTE: USPS delivery times seem to vary widely across the country!

When am I billed? 

Renewals are processed on the 11th of every month.  

If you purchased a 3 or 6 month plan, it will renew on the 11th day of the month after the months (3 or 6) have passed, for the same number of months again.  If you'd like to make any changes, you can log into your account or email us at fourbearsstickerclub@gmail.com for help.

Can I pause my subscription?  

You can't pause it indefinitely (what, no more stickers?!) but you can skip a month if you're all stocked up or the sneak peek isn't your cup of tea.  You can change your mind and unskip right up until the last day of the month.  Just log into your account to make the change.  The next month, you can skip again or continue.  If you have any troubles, send us an email at fourbearsstickerclub@gmail.com for help. 

Little Kids or Big Kids pack?   

Little kids pack is geared toward ages 3-12 and includes scented and puffy stickers, a postcard - to decorate and send, along with activity pages every month.

Big kids pack is geared toward ages 12-99!  It includes awesome stickers, sheets or sticker flakes, along with a postcard and paperclip every month.  

Check us out on Instagram @fourbearsstickers to see some of our past packs and a sneak peak of what's coming!